Designing for people within complex systems.

Designing for people within complex systems.

Designer & Researcher I Cognitive Psychologist

Service Designer I Cognitive Psychologist

[ work ]


"I’m curious about the things that feel off before we can explain why - and what design can do about them."

"I'm working with cognitive psychology principles to structure workflows that reduce errors, support rapid decision-making, and clarify complex system logic.”


about me

about me

Information Architecture

Design System

Connected Products

Journey & Workflow mapping

Service Blueprints

UX Design

User Research

Systems Thinking

Psychology

What I bring to the table

Research that gets underneath behaviour and design that earns trust at every touchpoint.

Behind the screen

Behind the screen

Outside of work you'll find me snowboarding, shooting analogue photos, or doing ceramics.


Music matters to me: I go to a lot of concerts, my last favourites being Kings of Convenience, Loyle Carner, and Parcels.

German by origin, Copenhagen by choice. I studied at the University of Duisburg-Essen and Københavns Universitet - and stayed for the curiosity, the sea, and the way design conversations unfold here.

German by origin, Copenhagen by choice. I studied at the University of Duisburg-Essen and Københavns Universitet - and stayed for the curiosity, the sea, and the way design conversations unfold here.

[ about me ]

[ about me ]

FAQs

FAQs

Still got questions? I've got answers.

Still got questions? I've got answers.

  • What kind of work do you focus on?

  • What environments do you thrive in?

  • What does good design mean to you?

  • How can I get in touch?

LinkedIn

Charlotte.kleckers96@gmail.com